How to designate the mail account used to send a message in Outlook.

When you have multiple accounts configured in Outlook, the account that's used to send mail varies based on several things:

• When you compose a new email, Outlook uses the email account that you've configured as your default.
• When you reply or forward an email, Outlook uses the email account that the message was originally received on.
• In either case, you can explicitly specify the account to use via the Accounts drop down item that appears next to the message's send button.

In Outlook 98 or 2000 Internet Mail Only mode, when you are ready to send the message, click the small down arrow next to the Send button on the toolbar. This will display a list of your Internet mail accounts. Choose the one you want to send this message.

In Outlook 98 or Outlook 2000 CW mode and in Outlook 97, there is no simple way to designate which account will be used to send a particular message. At the time that the message is composed and sent, the service at the top of the delivery order at Tools | Services | Delivery is the one Outlook will use to send the message.

This suggests several approaches if you need to control which account sends which message or what reply address is used:

Before you compose a new message, check Tools | Services | Delivery to make sure that the service you want to deliver this message is at the top of the list. Move it up if necessary. You do not need to restart Outlook after changing the delivery order. Repeat this procedure whenever you want to compose a message to be sent by a different service.

On the Options tab of a new message, select Have replies sent to, and enter the return address that you want to use for this message.

Use two different profiles for sending and receiving from two different accounts. You can use the same Personal Folders file in both profiles.

To send with a different From address in Corporate/Workgroup mode from an Exchange Server mailbox -- uses custom recipients in the Global Address List to simulate sending from a particular Internet account without the need to change the Tools | Services | Delivery order